An imporant part of our success is also our customer-friendly service. Whenever our customers have a problem, our service team is always there to help by e-mail or phone. Whether it's changes in the order, questions about the order status, technical problems or specific product advice - the tasks are varied. With a good portion of creativity, our service department always finds an answer.
Customer Support
Telephone or ticket - you pick up our customers.
This is us! Caution, moving image!
Behind the scences at BIKE24
Application Process
1/5
Testimonials
Reports
Emanuele
Team Lead (Team International)
"There is a very good and friendly working atmosphere within the team, communication takes place at peer level and all colleagues - whether within the team or at management level - are open to constructive criticism and new suggestions. This allows us to work towards common goals as a team. Every day is different from the last and offers many opportunities for reorganisation and new development. This, coupled with the great atmosphere within the team, is a great incentive to constantly strive for improvement."
What you can expect from us:
We want our talents to develop in an optimal way. For that, BIKE24 offers you a range of benefits, which you can read about here.
Employee discounts in our online shop
Whether bikes, accessories, outdoor or streetwear - our online shop has a lot to offer. As part of BIKE24, you can benefit from great conditions and live out your passion to the maximum.
Bike leasing
As an employee of our company, you can come to work with a well-equipped bike, pay only an attractive monthly rate and are optimally insured against many risks.
Workation
You always wanted to work from Belgium, Barbados or Brazil? With us, you have the opportunity to work remotely from your desired holiday destination for up to 180 days after checking the country-specific regulations.
Flexible working hours / Remote work
A doctor's appointment, a walk in the park or a short bike ride at lunchtime? No problem, work-life balance is important to us and the flexible working time allows you to organise your day as you wish. In addition, home office and remote work are a matter of course for us.
Job- and Germanyticket
If you do want to leave your bike at home, you can get the DVB Jobticket or the Germanyticket for a reduced charge and use the public transport all over Germany.
Company pension scheme
And because your future is at least as important to us as it is to you, we subsidise the company pension scheme with a fixed portion and the highest degree of flexibility and fairness.
First name culture
"No bulky Mr. or Mrs." At BIKE24 we are on first name terms. Yes, even the bosses! Why? Because we want to communicate at eye level. What went wrong? What can we do better? What is going well?
Education and training
Your development is important to us! That's why you can take part in internal and external training courses. Whether it's English training, product training or specialist courses, we'll find the right thing for you.
Corporate Benefits
The shopping platform offers you a wide range of offers on products and services from all areas of life.
Summer party and team feeling
Every year we celebrate the company's birthday with a summer party to which we invite all our colleagues & families to Dresden. We also organise other team events, whether it's a volleyball or table tennis tournament, an after-work bike ride or team action in the high ropes course - you'll quickly make friends here.
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