Our cross-functional digital product teams identify relevant pain points for our customers. They have end-to-end responsibility for finding, testing and operating elegant solutions that deliver an exceptional experience for our customers. This involves identifying target groups and relevant KPIs, analysing requirements and designing and testing solutions as a team.
Area Manager (m/f/d)
BIKE24 • Lliçà d'Amunt
Think digital and focusing the customer!
Telephone or ticket - you pick up our customers.
An imporant part of our success is also our customer-friendly service. Whenever our customers have a problem, our service team is always there to help by e-mail or phone. Whether it's changes in the order, questions about the order status, technical problems or specific product advice - the tasks are varied. With a good portion of creativity, our service department always finds an answer.
Lliçà d'Amunt
from today
BIKE24 is the one-stop shop for the fast-growing community of cycling enthusiasts, promoting green mobility. Founded in 2002, we have evolved from a specialised online cycling retailer into one of the leading e-commerce platforms in continental Europe, with a focus on the premium segment.
With every complete bike, pedal and technical garment we sell, we help our customers ride more often and travel more sustainably. Our success is built not only on our extensive and carefully curated product range, but also on our customer-focused service and fast shipping. As many of our team members are passionate cyclists themselves, we are able to provide expert advice.
Our logistics operation in Spain is still developing and growing. This role is therefore suited to someone who enjoys working in a hands-on environment, contributing directly to day-to-day operations while helping to build and shape processes and structures from the ground up, in close alignment with our Operations leadership based in Germany.
Your new challenge:
- Manage key operational areas within the warehouse: Inbound, Outbound, Returns, Stock and Infrastructure.
- Actively support and participate in daily warehouse operations, ensuring smooth and efficient workflows.
- Lead, develop and organise the warehouse team, maintaining a strong presence on the shop floor.
- Plan and monitor staffing levels and contribute to workforce structuring as the operation grows.
- Ensure accurate and timely stock control, including regular and ongoing stock-taking activities.
- Identify, initiate and implement practical process improvements within logistics operations.
- Ensure compliance with legal requirements, internal standards and health & safety regulations.
- Monitor team performance and take hands-on action to maintain operational efficiency and capacity.
- Report directly to the Operations Manager based in Germany.
- Collaborate closely with internal departments such as Procurement, Product Management, IT and Supply Chain.
- Conduct performance reviews in close cooperation with the People & Culture team.
Your Skills:
- Proven experience in a logistics or warehouse environment, ideally in a supervisory or junior management role.
- Strong understanding of warehouse operations, including inbound, outbound, returns and stock management.
- Hands-on mentality with the willingness to be actively involved in operational tasks when required.
- Experience in leading small to mid-sized teams in a dynamic, fast-paced environment.
- Practical mindset with the ability to identify and implement process improvements.
- Good organisational and problem-solving skills with a pragmatic approach.
- Knowledge of health & safety regulations and operational compliance standards.
- Strong communication skills and ability to work cross-functionally.
- Native level of Spanish and a good level of English
Our offer
- Opportunity to join a growing logistics operation and play a key role in shaping its development.
- Onboarding and training at our headquarters in Dresden, Germany.
- A well-established employer in the e-commerce sector with long-term career prospects.
- Full-time position with a 40-hour working week.
- Working hours: Monday to Friday, 08:30 to 16:40, including a 30-minute break.
- Friendly, dynamic working environment with flat hierarchies.
- Employee discounts in our online shop.
- Regular company events.
- One company-sponsored meal per month, organised and provided by the company.
What you can expect from us:
We want our talents to develop in an optimal way. For that, BIKE24 offers you a range of benefits, which you can read about here.
Employee discounts in our online shop
Whether bikes, accessories, outdoor or streetwear - our online shop has a lot to offer. As part of BIKE24, you can benefit from great conditions and live out your passion to the maximum.
Bike leasing
As an employee of our company, you can come to work with a well-equipped bike, pay only an attractive monthly rate and are optimally insured against many risks.
Flexible working hours / Remote work
A doctor's appointment, a walk in the park or a short bike ride at lunchtime? No problem, work-life balance is important to us and the flexible working time allows you to organise your day as you wish. In addition, home office and remote work are a matter of course for us.
Job- and Germanyticket
If you do want to leave your bike at home, you can get the DVB Jobticket or the Germanyticket for a reduced charge and use the public transport all over Germany.
Company pension scheme
And because your future is at least as important to us as it is to you, we subsidise the company pension scheme with a fixed portion and the highest degree of flexibility and fairness.
First name culture
"No bulky Mr. or Mrs." At BIKE24 we are on first name terms. Yes, even the bosses! Why? Because we want to communicate at eye level. What went wrong? What can we do better? What is going well?
Education and training
Your development is important to us! That's why you can take part in internal and external training courses. Whether it's English training, product training or specialist courses, we'll find the right thing for you.
Corporate Benefits
The shopping platform offers you a wide range of offers on products and services from all areas of life.
Summer party and team feeling
Every year we celebrate the company's birthday with a summer party to which we invite all our colleagues & families to Dresden. We also organise other team events, whether it's a volleyball or table tennis tournament, an after-work bike ride or team action in the high ropes course - you'll quickly make friends here.
Application Process
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Testimonials
Reports
Emanuele
Team Lead (Team International)
"There is a very good and friendly working atmosphere within the team, communication takes place at peer level and all colleagues - whether within the team or at management level - are open to constructive criticism and new suggestions. This allows us to work towards common goals as a team. Every day is different from the last and offers many opportunities for reorganisation and new development. This, coupled with the great atmosphere within the team, is a great incentive to constantly strive for improvement."
This is us! Caution, moving image!
Behind the scences at BIKE24
Your contact
Your application at BIKE24
Anything else?
At BIKE24, we promote green mobility and environmental protection. That's why we avoid paperwork as much as possible in our application process. We also pay attention to the security of your data. That's why we can only consider applications online via our applicant portal. Please do not send us any applications by e-mail or post. Please also note that postal applications will not be returned to you, but will be destroyed in accordance with data protection regulations.
Thank you very much!
Also:
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age and sexual orientation and identity. In addition, severely disabled people are explicitly encouraged to apply and will be given preferential consideration if they are equally qualified.
Even if you are not sure whether you meet the requirements 100%, you are of course still invited to apply. We will then find out together whether the position is right for you. If you want to make sure first, feel free to write to us on LinkedIn/Xing or call us - then we can clarify your questions jointly.
