Employee in Logistics / Returns (m/f/d)

BIKE24 • Dresden

Take responsibility so we can keep our promises

Our logistics is the central hub for our online shop. In the areas of incoming & outgoing goods and order processing, our large logistics team works with one goal in mind: many happy BIKE24 customers. If, on the other hand, a product does not live up to its expectations, our returns department will sort out any tricky issue with the necessary know-how.

Take responsibility so we can keep our promises
Wanted: professional bike mechanics!

Wanted: professional bike mechanics!

So that our customers can start using their new bike as quickly as possible, it is unpacked and pre-assembled in our bike logistics centre and assembled by our bike mechanics. One test ride and packing later, the bike is ready for dispatch.

Dresden

from today
Warehouse experts and career changers are more than welcome!

(Full-time 40h; Mon - Fri; initially temporary for one year; then option for permanent employment; only early shift 06:00 a.m. - 02:45 p.m.)

Become part of our dynamic logistics team in the heart of Dresden!
Get involved, process returns of our products that come to us from over 80 countries and work in an international team environment. We welcome logistics experts as well as career changers to ensure the operation of our warehouse as a Returns Employee (m/f/d). You can currently expect only an early shift, secure pay, good public transport connections and great discounts for employees.

Apply now and shape the success of BIKE24!
 

Your new challenge:

  • You will be actively involved in the returns team.
  • After your onboarding, you will process end customer returns independently and on your own responsibility.
  • This means that you will unpack returned parcels, check that the items are complete and as good as new and decide whether the item should be returned to the sales department or subjected to further clarification by our Quality Management team.  
  • Through your work, you ensure the satisfaction of our customers worldwide and make sure that they receive refunds or returns quickly. As many of the processed goods go back on sale, you also contribute to the sustainability of BIKE24.

Your Skills:

  • You work conscientiously and reliably and always comply with safety and quality standards.
  • You do not necessarily need previous professional experience but will be comprehensively trained as required. We also recognise talents from other areas when we see them - all the better, of course, if you have been trained as a warehouse specialist or similar and have experience in the field of logistics / returns.
  • Willingness to work the daily early shift from 06:00 - 14:45 and Saturday shifts planned well in advance at least once a month.
  • You like to be on your feet and enjoy a working day in which you can work as part of a team. You are also good with computers and technical equipment and systems in general.
  • You have at least a good command of German or a good command of English. Other foreign languages (Romanian, Polish etc.) are a big plus, but not necessary.

What you can expect from us:

We want our talents to develop in an optimal way. For that, BIKE24 offers you a range of benefits, which you can read about here.

Employee discounts in our online shop

Whether bikes, accessories, outdoor or streetwear - our online shop has a lot to offer. As part of BIKE24, you can benefit from great conditions and live out your passion to the maximum.

Secure payment & de-limitation

With us, you will receive a competitive salary of at least € 12.80 gross per hour (in Dresden). Depending on your previous experience, this starting wage will be adjusted. And through our qualification model, wage increases to an hourly wage of 14.50 € gross are possible. If you are fully motivated, we offer you a permanent contract after your first year with us.

Bike leasing

As an employee of our company, you can come to work with a well-equipped bike, pay only an attractive monthly rate and are optimally insured against many risks.

Job- / Germanyticket (for all jobs in Germany)

The S-Bahn and tram are only a 10-minute walk away from our Dresden office. So if you do want to leave your bike behind, you can get the DVB Job Ticket or the Germany Ticket at a reduced price. This allows you to use public transport throughout Germany! Of course, you can also come by car - there is free parking available.

First name culture

"No bulky Mr. or Mrs." At BIKE24 we are on first name terms. Yes, even the bosses! Why? Because we want to communicate at eye level. What went wrong? What can we do better? What is going well?

Corporate Benefits

Our corporate benefits offer you a wide range of discounts on products and services. For example, in the categories of technology, tickets, fashion, leisure and much more, you can get a 15-40% discount on over 1500 suppliers and brands.

Summer party and team feeling

You will find a friendly and international team. Every year, for example, we celebrate the company's birthday with a summer party to which we invite all colleagues and families to Dresden.

Application Process

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Step 1

You have found a job that is perfect for you?
Then simply apply via our online form. All we need from you is the minimum: your name and an email address where we can reach you. You are also welcome to send us a short CV - this makes it easier for us to assess whether your profile fits the position we are looking for.
This is the first step, and you will receive a confirmation of receipt from us by email.

Step 2

We have received your application and are now reviewing all documents. We will usually contact you within seven days. If we think you could be a good fit for one of our open positions, we will send you an invitation for the remote initial call via MS Teams. You will be sent a link where you can book your preferred date in our calendar.
This way we avoid endless discussions about appointments. And even if your profile is not 100% suitable at the moment, you will of course receive a response as soon as possible.

Step 2

We have received your application and are now reviewing all documents. We will usually contact you within seven days. If we think you could be a good fit for one of our open positions, we will send you an invitation for the remote initial call via MS Teams. In this call we get to know each other & you will get all insights to BIKE24 and our Logistics you need. We will talk about working conditions, salary & working time and we will answer you all your open questions. 
And even if your profile does not fit 100%, you will get an information in time.

Step 3

Your profile has convinced us! In the next step, we invite you to a remote interview about MS Teams with the business unit. Our goal is to get to know you, your skills and motivation even better. 
Be yourself - a little bit of excitement is completely normal - but we will try to take it away from you in a relaxed atmosphere. If you have any questions, don't hesitate to ask! After all, we want you to get a good impression of us and your future job.

Step 3

If the first call was a success, you can experience your future job on your own! We invite you to a trial work day where you will meet your future colleagues, the different teams and you will get an hands-on insight in our working environment. We will meet in the BIKE24 headquarters, and you will work 5 hours, from 09:00 am – 14:00 pm.

Step 4

In the logistics, customer service, finance, purchasing and retail departments, there will also be a trial work experience. Here we can see your strengths live, identify learning areas and, above all, give you a solid impression of your future day-to-day work.

Step 4

The application process is now almost over. If we are convinced that we are a good match, we will make you an offer. We clarify all the important conditions and briefly look back at the exchange so far. 
If everything is clear, we will send you the contract and prepare your onboarding. Welcome to the team!

Step 5

The application process is now almost over. If we are convinced that we are a good match, we will make you an offer. We clarify all the important conditions and briefly look back at the exchange so far. If everything is clear, we will send you the contract and prepare your onboarding. Welcome to the team! And even if we don't find each other, you will of course receive feedback from us.

Testimonials

Employee Logistics via Kununu:

"I feel comfortable and accepted in the company and my work is valued by my superiors. As an employee, I get a generous employee discount from the company, have a free parking space at my disposal and my pension plan is subsidised by the company."

Former employee via Kununu:

"There is a lot of work going on. If you are interested and qualified, you can also get involved outside your own area of responsibility."

Former employee via Kununu:

"Every contact, from the first day to the last, was characterised by friendliness and openness. Of course, sometimes you have a bad day and sometimes that affects conversations, but I've always found an open ear here for all questions and a suitable gap in the calendar."

This is us! Caution, moving image!

Behind the scences at BIKE24
Behind the scences at BIKE24
Your contact
Lucas Morgner (GER, EN)

Lucas Morgner (GER, EN)

Recruiter
 
Your application at BIKE24
Anything else?

At BIKE24, we promote green mobility and environmental protection. That's why we avoid paperwork as much as possible in our application process. We also pay attention to the security of your data. That's why we can only consider applications online via our applicant portal. Please do not send us any applications by e-mail or post. Please also note that postal applications will not be returned to you, but will be destroyed in accordance with data protection regulations. 

Thank you very much!

Also:

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age and sexual orientation and identity. In addition, severely disabled people are explicitly encouraged to apply and will be given preferential consideration if they are equally qualified.

Even if you are not sure whether you meet the requirements 100%, you are of course still invited to apply. We will then find out together whether the position is right for you. If you want to make sure first, feel free to write to us on LinkedIn/Xing or call us - then we can clarify your questions jointly.

Are you looking for a new challenge where you can combine your passion for biking with your job?

Apply now!